How Do Notifications Work?

Understanding Superkabe's alert system and how to stay informed about your infrastructure health

Quick Answer

Superkabe sends real-time notifications whenever something important happens to your infrastructure — mailbox pauses, bounce threshold warnings, recovery completions, and campaign stalls. Notifications are categorized by severity so you can prioritize what needs attention.

Access it from Dashboard → Notifications or via the bell icon in the navigation bar.

What Types of Notifications Does Superkabe Send?

🚨

Error (Critical)

Requires immediate attention. Something has failed or been automatically stopped to protect your infrastructure.

  • • Mailbox auto-paused due to bounce threshold exceeded
  • • Campaign stalled (zero healthy mailboxes remaining)
  • • Domain blacklisted on major blacklists
  • • Recovery failed (bounce during healing phase)
⚠️

Warning

Something needs your attention soon but hasn't caused a system action yet.

  • • Bounce rate approaching threshold (2-3%)
  • • Mailbox connection intermittently failing
  • • DNS record changes detected
  • • Trial period ending soon

Success

Good news about your infrastructure.

  • • Mailbox fully recovered and re-added to campaigns
  • • Domain removed from blacklist
  • • Recovery phase graduated successfully
  • • Manual sync completed
ℹ️

Info

General system updates and status changes.

  • • Platform sync completed
  • • New mailboxes or domains discovered
  • • Lead routing rules applied
  • • System maintenance updates

How Do I Manage Notifications?

Filter by Read Status

Toggle between All and Unread Only to focus on notifications that still need your attention. Unread notifications are highlighted with a light blue background.

Mark as Read

Click Mark Read on individual notifications after reviewing them. Or use Mark All Read to clear all unread notifications at once.

Pagination

Notifications are paginated (20 per page by default). Use the page controls at the bottom to browse through your notification history.

Can I Get Notifications on Slack?

Yes. Superkabe can send critical alerts directly to your Slack channel in real-time. This ensures your team is notified instantly even when no one is logged into the dashboard.

Slack notifications include formatted cards with the alert type, affected entity, and a direct link to the relevant dashboard page.

Set Up Slack Integration →