Configuration

Set up integrations and tune thresholds for your organization's infrastructure needs

Integration Setup

Superkabe integrates with Clay, Smartlead, EmailBison, and Instantly to monitor your outbound infrastructure.

Sending Platform API Keys

Location: Settings → Integrations

Required: Yes (for campaign routing and bounce monitoring)

API Key Format:

sl_live_xxxxxxxxxxxxxxxxxxxx

Clay Webhook

Webhook URL:

https://api.superkabe.com/webhooks/clay

Required Fields:

  • email
  • firstName
  • lastName
  • company
  • campaignId — Campaign ID to route to

Threshold Configuration

All monitoring thresholds are configurable at the organization level. Default values are production-hardened.

Mailbox-Level Thresholds

ThresholdDefault ValueDescription
MAILBOX_WARNING_BOUNCES3Bounces to trigger warning
MAILBOX_WARNING_WINDOW60Sends within warning window
MAILBOX_PAUSE_BOUNCES5Bounces to trigger pause
MAILBOX_PAUSE_WINDOW100Sends within pause window
ROLLING_WINDOW_SIZE100Window before sliding

Domain-Level Thresholds

ThresholdDefault ValueDescription
DOMAIN_WARNING_RATIO0.330% unhealthy → warning
DOMAIN_PAUSE_RATIO0.550% unhealthy → pause
DOMAIN_MINIMUM_MAILBOXES3Below this, use absolute logic

Risk Score Thresholds

ThresholdDefault ValueDescription
HARD_RISK_CRITICAL60Hard score → blocks execution
HARD_RISK_WARNING40Hard score → warning state
SOFT_RISK_HIGH75Soft score → logs only
SOFT_RISK_WARNING50Soft score → monitoring

Cooldown Configuration

ThresholdDefault ValueDescription
COOLDOWN_MINIMUM_MS36000001 hour minimum
COOLDOWN_MULTIPLIER2Exponential backoff
COOLDOWN_MAX_MS5760000016 hours maximum

⚠️ Tuning Warning

These thresholds are production-hardened based on industry best practices:

  • 5% bounce rate is the maximum before reputation damage
  • • Lowering thresholds increases false positives
  • • Raising thresholds risks permanent domain burnout
  • • Test changes in OBSERVE mode first

System Mode

Configure the enforcement behavior for your organization:

OBSERVE

No automated actions. All events logged.

Use for: Testing and learning baseline metrics

SUGGEST

Provides recommendations without enforcement.

Use for: Reviewing automation suggestions

ENFORCE

Fully automated protection and pausing.

Use for: Production-ready automated safety

🎯 Best Practice

Recommended configuration workflow:

  1. 1. Start in OBSERVE — Run for 1 week to establish baseline
  2. 2. Review metrics — Confirm thresholds align with your infra
  3. 3. Switch to SUGGEST — Review automated recommendations for 1 week
  4. 4. Enable ENFORCE — Full production protection